Day 126: Exercise your full rights as a consumer [and terrible manager]

Day 126

Today, I learn that I have a right to buy individual units in a packaged set—such as a single marshmallow from a package of marshmallows.

I plan to go shopping after work to test this, like the Book says to do.

Work sucks. It’s my second-to-last day, but it starts at 6am again, which means up at 4:45am. Again.

One stupid customer story today—a woman has a question about her receipt. I explain it a few times, she’s not getting it, so I call over a manager. The manager tells her exactly almost word-for-word what I said, and suddenly this woman understands. Seriously, does my being a cashier make me suddenly speak a foreign language?

There’s a manager there who I do not like. She’s from a different McDonald’s, one that’s closed for renovations so the managers and some of the employees were sent over to us to work until their McDonald’s is open.

It’s like a foreign exchange program, except not foreign, also it’s McDonald’s.

Anyways, there’s really one thing that bugs me, so I’ll tell you that.

A big group orders a lot of food, and it’s all ready except 4 McDoubles. I tell them to take the food they have, I’ll remind the kitchen about the McDoubles.

I tell this manager, and she insists they didn’t order those. Uh, hi, but I just took their order 2 minutes ago, I think I’d remember if they didn’t.

Eventually some people from the group come back and ask where their food is, this manager tries to charge them again. They tell her, no they already paid for this.

She accuses me of not having charged them for the McDoubles they paid for and demands a receipt, when all the receipts are easily accessible in the register still. Seriously, it takes like 30 seconds.

Eventually she bothers to take those 30 seconds to learn that oh yeah, they actually did pay for those McDoubles—and then she tells the customers that I messed up and hadn’t told her to get them!

I only have one more day of her and then by the time I’m working there again she will be gone, but still that’s really annoying.

When I get home, I want to rant to Mike about this manager and have him make me feel better.

But he ignores me when I get online, he doesn’t respond to texts, and when he is there, he’s telling me he has to leave.

Ugh.

I’m pissed off and upset and I just wish he could talk to me, but I’m sure whatever else he has to do is important. (Later I learn it’s his cousin’s wedding rehearsal, so yeah, important.)

I rant for a while to my friend and then I’m over it. Mike’s suddenly texting me again and I’m calmer. All’s good.

But oh, the day gets worse.

I go to update my iPod and iTunes, la la la software updates are so fun. (not.)

My iTunes flips out for some reason and suddenly, my iPod needs to be restored to its original settings.

I freak out, thinking that my music and my apps are gone, but my dad and Mike both assure me that no, they’re not.

Still, scary to think that it’s gone. My iPod is like my life—and for most of you reading, I think you get it, how big the iPod is. It’s my access to internet when I don’t have my laptop, it’s all my music, it’s a lot of videos, it helps me with so much. I need it.

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That stupid manager is now the store manager.

thank God I'm done for this year. She really never did get better. I would actually tell people to avoid that McDonald's now, except on the days she has off.